The Art Of Writing A Negative Review (If You Have To)

We’ve all been there – an experience that could be easily remedied goes south quickly and when we feel that we’ve been short-changed our right to customer service, we go online. Sometimes a few brief statements are all that it takes, while others tend to go on a complete tirade with little thought to the…

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The Best Places To Review Businesses And Their Employees

Expressing ourselves is critical to our psyche in many ways, and if we’ve had a good or bad experience somewhere or with someone, we often feel as if it’s our duty to share that information with the world. In most cases, it’s a valuable tool, where the incredible local dentist ends up seeing a boost…

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Unveiling The Flaws In Our Current Rating System

It’s not a stretch to say that today’s modern shopper relies heavily on customer reviews before making any spending decisions. Whether it’s taking the chance on a new restaurant, figuring out which car model is the best, or deciding what hotel to stay at, most people go online before finalizing anything. In fact, recent studies…

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What Happens When A Good Review Doesn’t Matter?

We can only imagine that the concept of word of mouth has been important since the dawn of time. Back when bartering was normal, long before businesses were established, you could get a general sense of who to transact with and who to stay far away from. Perhaps the farmer was giving people rotten food…

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Review Landscape Broken

Why We Need To Rethink Online Reviews, Not Remove Them

We have a limitless supply of content in our pockets. But we seldom find the time to read the full story. A glance at the comments section of any shared news article with accompanying clickbait headline will reveal that many of the outraged users have not even read the offending article. Opinions and judgments were formed…

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Completed Trusted Profiles

Why Trusted Reviews Could Solve The Fake Reviews Problem

Ratings and reviews play a critical role in our daily lives. Whether we are browsing Netflix, Amazon or Spotify, the entertainment that we select is typically determined by the ubiquitous online rating. But, these are just a few tiny elements from our daily lives. However, if we zoom out and examine how we choose a…

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Building The Ultimate Professional Profile of Record With Completed

In January 2019, will be taking their vision of a meritocracy to another level by enabling the best performers to shine. The platform will feature over 20 million profiles with images and data to enable professionals to rate their experiences with people they meet in the world of business. If you have ever wondered…

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Afraid of Negative Reviews

Why You Should Stop Being Afraid Of Negative Reviews

We all make mistakes. But as long as we learn, rather than repeat them, it’s nothing to be ashamed of. But when a business or personal brand encounters the dreaded negative review or feedback, it is never a good feeling. We all fiercely protect our online reputation and for a good reason. Freelancers can lose…

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Glassdoor Why Not Review Employees

Why Glassdoor Should Allow CEOs to Review Their Employees Too

Earlier this year, job review site Glassdoor hit the headlines after it was acquired in a $1.2bn deal. The website contains over 40 million anonymous workplace reviews. The platform enables any employee to rate the person in charge of a company and was created to help job seekers to obtain insights of their potential employers…

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Completed - freedom of speech

The Battle To Reform The Communications Decency Act

Sir Tim Berners-Lee, is the inventor of the World Wide Web as we know it and the founder of the World Wide Web Foundation. From the beginning, he created a vision that would break down geographical barriers and build capabilities. The internet would ultimately empower people to bring about positive change and empower them to…

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